Frequently Asked Questions

What is the 2019 Point In Time Count?
The Point in Time is a biennial count and survey of people experiencing homelessness on a given night during the last ten days in January. The count provides vital information that helps the County better understand homelessness in the community and guides the way the County and its partners respond to homelessness in Orange County. Orange County will be conducting the 2019 Point In Time Count in January 23 and 24, 2019 and has launched Everyone Count OC to support the effort.

The 2019 Point In Time Count will provide us with information regarding:

  • Number of people are experiencing homelessness in Orange County

  • Locations of where people stay within the county

  • demographics of individuals and families experiencing homelessness

    • Including number of Veterans and children

    • Number of people affected by physical or mental health concerns or disabilities

This information—which volunteers, nonprofits, government agencies, businesses, faith groups and elected officials come together as a community to gather—helps the organizations working to address homelessness in Orange County identify which services are needed, identify trends and changes in demographics over time and decide how best to work together to collaboratively solve this complex social issue.
View the results of the 2017 Point In Time here!

Will the count include homeless people who are not “on the streets” (i.e., in temporary shelters)?
Yes. The County of Orange in partnership with City Net, 2-1-1 Orange County and Hub for Urban Initiatives in addition to counting in areas not fit for human habitation,  will also count and survey those living in emergency shelters and transitional shelters. Emergency shelters generally offer immediate assistance to individuals and families experiencing homelessness and have a length of stay up to six months. Transitional shelters generally offer longer-term assistance to individuals and families experiencing homelessness and have varying lengths of stay from three or six months and up to 24 months.

When will the 2019 Point In Time Count take place in Orange County?
The U.S. Department of Housing and Urban Development requires that the Point In Time Count take place within the last 10 days of January. The Point In Time looks to capture how many individuals and families are experiencing homelessness on a single night. In Orange County, the 2019 Point In Time Count will take place over two days, January 23 and 24, 2019, with the main event taking place on January 23, 2019 and a secondary event on January 24, 2019.

When developing the maps in advance, how do you know you are planning to count and survey the right areas?
City Net will implement the U.S. Department of Housing and Urban Development methodology to conduct the 2019 Unsheltered Point In Time Count. The maps that will be used in the 2019 Point In Time Count where developed In partnership with street outreach agencies, homeless service providers, local experts, including law enforcement agencies, and previously homeless individuals that are familiar with the area. City Net coordinated and compiled geographical data on hotspot locations for the 2019 Point In Time maps.

How many volunteers are needed to help conduct the count?
We need thousands of volunteers to help with this effort! While accompanied by expert City Net staff or other homelessness services professionals, you’ll engage directly with our homeless neighbors to survey them for the count. We also have a big need for volunteers to help support our five Deployment Centers during the morning and night shifts. Click here to sign up to volunteer today!

What type of volunteer roles are available?
There are a variety of opportunities available for those that want to support the 2019 Point In Time Count on a number of days. We need support out in the field as surveyors as well as volunteers at the Deployment Centers. Each roles has varying responsibilities but all are vital to the success of the 2019 Point In Time Count. For full descriptions of each position click here!  

What about safety during the count?
Safety is emphasized above all concerns. Though the 2019 Point In Time count will be during the early morning and late evening hours, all volunteers will work in teams led by a Homeless Guide and/or Team Lead. Homeless Guides and Team Leads have specific experience and additional training for this process, and general knowledge of the geographic area to be covered. Law enforcement agencies in each area will be notified of the 2019 Point In Time effort, and will be on call to assist in the case of any emergency.

How can I sign up to volunteer?
Sign-up today at! We will need approximately five hours of your time on one or multiple days in January 23 and 24, 2019. Regardless of what volunteer role you sign up for your involvement will help shape homelessness services in Orange County for the next several years. Volunteer descriptions and times can be found on our website or within the sign-up form. Sign up to volunteer for the Orange County 2019 Point in Time Count. Let’s make sure everyone counts in Orange County! Click here to sign up today!

I am unable to volunteer January 23 and 24, 2019, how else can I support?  
On January 23 and 24, 2019, when the surveying process begins in Orange County, volunteers will be supplied with donations that will serve as an incentive for those that participate in the homeless survey. Our goal is to be equipped with items like one-day OCTA bus passes, hygiene kits, and letters of compassion. Click here for alternative ways to support the 2019 Point In Time Count or email

Have bigger ideas of supporting?
We are always looking for unique connections to help meet the needs of this project. Do you know anyone that would donate free t-shirts, free screenings for the t-shirts, backpacks, or thank you cards for all the partners and volunteers that participate?  We would enjoy partnering with you on this project Email us at

Is there a newsletter I can subscribe to and follow along with the development highlights of the Orange County 2019 Point In Time?
Yes! Click here to subscribe to the EveryoneCountsOC2019 newsletter!

How else can I follow along with the updates and needs of the 2019 Point In Time?
Join the EveryoneCountsOC conversation on social media! Tag #EveryoneCountsOC2019 for a chance to be featured on our social media platforms. You can follow our story on Social Media on Facebook, Instagram, and Twitter.